What payment methods can I use?
We currently accept any valid credit or debit card. Any card with a Visa / Mastercard / American Express logo can be used for your purchase at Performance Car Parts. This includes prepaid cards and Visa based e-dirham cards.
Do you support international cards?
At Performance Car Parts, you can use any credit or debit card with a Visa/Mastercard logo in the front of the card. All charges to your card will be made in AED, so if your card is issued in another country, your bank may charge an extra foreign conversion fee.
Why was my card declined?
Declines can happen for a variety of reasons. When we submit a charge to your bank, they have automated systems that determine whether or not to accept the charge. These systems take various signals into account, such as your spending habits, account balance, and card information like the expiration date and CVC. Since these signals are constantly changing, a previously successful card might be declined in the future. Even if all of the card information is correct, and you previously had a successful payment, a future charge can still be declined by a bank’s overzealous fraud systems.
How can I find out more information about a specific decline?
We show as much information as we receive from your bank about a decline. Unfortunately most declines are generic, so we don’t have much information as to why a charge was specifically declined. If all of the card information seems correct, it is best to contact your bank, inquire for more information, and ask for future charges to be accepted.